FAQs

Shipping Notice

Due to high demand, current delivery times may take approximately 2–3 weeks depending on your location.

We understand how important fast delivery is and our team is working continuously to process and dispatch all orders as quickly as possible.

Thank you for your patience and trust in Smart Posture Corrector.

Do You Ship Internationally?

Yes — we proudly ship worldwide.

All product prices are displayed in SGD, and your local currency may automatically convert at checkout depending on your payment provider.

When Will My Order Ship?

Orders are typically processed within 3–7 business days.

After dispatch, delivery usually takes 10–21 business days, depending on destination and logistics conditions.

Once your order has been shipped, you will receive a tracking number via email within 3–5 business days.

If you have not received tracking information after 7 business days, please contact us at:

📧 support@smartposturecorrector.com

Returns & Refund Policy

Your satisfaction is our priority.

If your product arrives damaged or defective, we offer a 100% money-back guarantee.

You may request a return within 30 days of receiving your order.

Return conditions:

  • Item must be returned in original condition
  • Customer is responsible for return shipping costs
  • Include your name and order number inside the parcel

Once received and inspected, a full refund will be issued to your original payment method.

Can I Cancel My Order?

Yes — orders can be cancelled free of charge before shipment.

If your order has already been shipped, please refer to our return policy above.

Incorrect Shipping Address

If you entered an incorrect address, please reply immediately to your order confirmation email with the correct details.

Alternatively, contact us at:

📧 support@smartposturecorrector.com

Address changes must be requested within 24 hours of purchase to avoid delivery issues.

Need Help?

Our support team is happy to assist you.

Please contact us anytime at:

📧 support@smartposturecorrector.com

For faster assistance, include:

  • Your Name
  • Order Number
  • Question or Request

We aim to respond within 24–48 business hours.